QB Issue Resolution:

Here is the work around I was given by QBO chat operator…

pull up the transaction report.

Afterwards, click  save customization.>> Click reports>> click custom reports>> click the drop down arrow>> export to excel.

 

This worked for me, hopefully it will help others until the issue is resolved.

Resolution for Issue 'When I try to export a specific GL from the balance sheet to excel I get an error message: ‘something went wrong, we are working on it’. But if I try to export the entire balance sheet, it works just fine. I’ve tried with multiple accounts, and get the same error message.' available: Yes (Solved).
Source: Intuit Community forum.

When I try to export a specific GL from the balance sheet to excel I get an error message: ‘something went wrong, we are working on it’. But if I try to export the entire balance sheet, it works just fine. I’ve tried with multiple accounts, and get the same error message.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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