QB Issue Resolution:

It could be that the Date column was removed from your invoice template that’s why it’s not showing in the preview and email. Don’t worry; I’m here to help you restore the dates. We only need to edit your template.

Here’s how:

  1. Click the Gear icon in the upper-right hand corner.
  2. Under Settings, select Custom Form Styles.
  3. Find your template and click Edit.
  4. Go to the Content tab and on the right pane, click the Activity table in the invoice preview.
  5. Check the Date box.
  6. Click Preview PDF to check the look of your invoice. To save it, click Done.

To select the template, open the invoice and click Customise at the bottom of the transaction. Choose the template and click Save. I know sometimes screenshots are very helpful so I’ve provided some below.

Resolution for Issue 'When i write my invoice my dates are not showing when i preview or send by email?' available: Yes (Solved).
Source: Intuit Community forum.

When i write my invoice my dates are not showing when i preview or send by email?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for customise
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