QB Issue Resolution:

@gtg529s wrote:
 

Is there a way for MY CUSTOMERS to just check a box when they’re paying their recurring invoice to “AUTO BILL” on that card from now on?  Similar to how every other booking software on the planet does it?

 

It’s a good idea but they don’t have that.

I believe once they have paid one invoice by entering their c/card details, then you can create recurring Sales Receipts, as the details are kept on file. You can email them the authorization for them to sign and return, and write “on file” for the c/card details.  Not the same, but that’s all you can do if you don’t want them to give the c/card details by email

Resolution for Issue 'When my customers pay their recurring invoice, how do THEY make their payment recurring so they don’t have to re-enter CC every month or give us the CC over phone or email? Basically how can my customers pay their subscription (recurring invoices) in the same way that I pay Quickbooks for my subscription? (I don’t have to re-enter my CC every month or give my CC details to a person for them to set it up, quickbooks just bills it)' available: Yes (Solved).
Source: Intuit Community forum.

When my customers pay their recurring invoice, how do THEY make their payment recurring so they don’t have to re-enter CC every month or give us the CC over phone or email? Basically how can my customers pay their subscription (recurring invoices) in the same way that I pay Quickbooks for my subscription? (I don’t have to re-enter my CC every month or give my CC details to a person for them to set it up, quickbooks just bills it): this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for AUTO BILL
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Error Recovery for AUTO BILL [Canada]
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