QB Issue Resolution:

Thanks for posting here in the Community. I’m here to share some information about changing the category of a transaction from Payments to Charges in QuickBooks Online (QBO).

 

Just to clarify, are you using Bank Feeds to download transactions from your statement into QuickBooks? When these items are imported, they appear in the For Review tab to be classified to their applicable income and expense accounts.

 

Since QBO suggests a category based on the bank description, it’s possible this is what caused the issue when you added the transactions. You can change them by following these steps:

 

1. Go to Banking menu at the left panel, then click the In QuickBooks tab.
2. Scroll down until you see the transaction, then select Undo to bring it back into For Review.
3. Now, go to the For Review tab and pick the transaction and change it with the desired expense account.
4. Click Add.

 

For your reference, you can also check out this article for more information: Assign, categorize, edit, and add your downloaded banking transaction. Once done, you can now proceed to the reconciliation.

 

Resolution for Issue 'When reconciling a Credit Card, is there a way to change the categorization of a transaction from Payments to Charges? A few of mine charges are labeled as Payments Everything was fine for about 6 months of reconciling, up until one month where a bunch of charges were labeled as payments' available: Yes (Solved).
Source: Intuit Community forum.

When reconciling a Credit Card, is there a way to change the categorization of a transaction from Payments to Charges? A few of mine charges are labeled as Payments Everything was fine for about 6 months of reconciling, up until one month where a bunch of charges were labeled as payments: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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