QB Issue Resolution:

I tried a third system using Firefox and there was no problem signing into QBO, everything displayed as expected.  So I went home and tried once again to clear everything on both LapTops with no success, but at least I was sure now it was not a QBO problem.  So I tried doing a Firefox ‘refresh’ and on both LapTops and tried signing into QBO again one system at a time.  Both systems are now working fine.  I will make sure that I am never signed into QBO with both systems again.

Resolution for Issue 'When signing on, I get to the dashboard but all the boxes are just gray with not data. Bar at the top of dashboard does not display the control symbols?' available: Yes (Solved).
Source: Intuit Community forum.

When signing on, I get to the dashboard but all the boxes are just gray with not data. Bar at the top of dashboard does not display the control symbols?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for control symbols
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Error Recovery for control symbols [Canada]
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