QB Issue Resolution:

We have identified an issue that is impacting a small number of QuickBooks Online users.  When using the Reconcile tool, some users are seeing that transactions are misaligned, missing or cut off.

Our engineering team is engaged and working to correct this issue.  In the interim, we have determined that using a supported version of Internet Explorer (10 or 11) will prevent the issue.  Additionally, if using a supported version of Chrome, Firefox or Safari, re-sizing the screen has also been successful in avoiding the problem.

Resolution for Issue 'When using the Reconcile tool, some transactions are misaligned, missing or cut off.' available: Yes (Solved).
Source: Intuit Community forum.

When using the Reconcile tool, some transactions are misaligned, missing or cut off.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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