QB Issue Resolution:

Hey there, verdegreg,

I’m really sorry that you’re having a hard time working with that Scorecard report right now. I know that I really enjoy using the Scorecard to see how my company is doing compared to other companies doing similar business. You’re absolutely right about this, and you aren’t doing anything wrong – some of our customers are reporting the same situation you are right now. We’ve escalated this issue as high as possible, and I’ve added your company to this escalation as well. This way, we’re able to let you know via email as soon as this problem is repaired.

Thanks very much for bringing this to my attention and letting me know you were affected, verdegreg. We’re working on getting this report to function properly for you soon.

Resolution for Issue 'When viewing the Scorecard Report, all graphs were populated prior to the user-interface upgrade. Now I can only see the graph for the Net Profit Margin. All other charts show “n/a” for my company vs. Peers.' available: Yes (Solved).
Source: Intuit Community forum.

When viewing the Scorecard Report, all graphs were populated prior to the user-interface upgrade. Now I can only see the graph for the Net Profit Margin. All other charts show “n/a” for my company vs. Peers.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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