QB Issue Resolution:

There is a setting under the QuickBooks Labs called “Auto Complete Widget”  that can be turned off.  TO access this area you will select the gear icon in the top right corner. Under the first column “Your Company” QuickBooks Labs will be the last choice.  Once opened scroll down until you find the Auto Complete Widget and click it to off. Do not forget to save the changes and you should be done.

Resolution for Issue 'When you enter a new customer is there a way to shut off directory assistance?' available: Yes (Solved).
Source: Intuit Community forum.

When you enter a new customer is there a way to shut off directory assistance?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Auto Complete Widget
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Error Recovery for Auto Complete Widget [Canada]
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