QB Issue Resolution:

How to enter credit card charges (doing manually, not downloaded through Online Banking)?

From the home page screen

Click on the Create (+) sign at the top of the middle screen

Select “Expense” tab under Vendors heading

In the next window, change the bank drop-down selector menu to the credit card account (credit card type account)

Fill out rest of other information



If Credit Card account is not already set-up, you will need to create a new credit card account. See attached screenshot photos (1, 1.1 & 2 below) for reference.

Let us say in this example, total credit card charges you have entered is $1,200.00 and made $500.00 partial payment, credit card balance will show $700.00 balance as liability on the Balance Sheet.

Assuming they are not downloaded through Online banking.

How to enter credit card charges for $1,200.00 from the Chase credit account?

See attached screenshot photo 3 & 4 below reference

Click the Plus and choose “Expense” from the Vendors drop-down menu.

Under Bank (next to Balance), select Chase Credit Card

This is where you will enter all credit card charges.

In this example, let’s say you have a Chase Credit Card and making $500 payment.

See attached screenshot photo 3 & 5 below reference

Under Account column, select Add New

Select Category Type = Credit Card

Name = Chase Credit Card

Leave Balance as it is. No amount.


Amount column = $500.00

Well, that’s just one side of the payment entry. It will show $500.00 payment to Chase Credit Card which is a liability account on the Balance Sheet.

You can also reconcile credit card statement as you will do like bank account.

If you are new to QBO using Plus (or Essentials) or need some help, check out these top-rated instructional videos.

QuickBooks Online Tutorial – how to enter credit card in the new QuickBooks Online (QBO)

How to enter various expenses in QuickBooks Online Plus? The best tutorial video!!!

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Resolution for Issue 'Where do I enter credit card charges?' available: Yes (Solved).
Source: Intuit Community forum.

Where do I enter credit card charges?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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