QB Issue Resolution:

Here’s the sample screenshot for your reference:

 

 

This article also includes more details on how you can edit the employee’s¬†information in the future:¬†Add or edit an employee in Online Payroll.

Resolution for Issue 'Where is the screen to edit or view an employee’s personal information such as address and phone number? I see the reports to view Employee Directory and Employee Details, but that doesn’t let me edit. I converted from QB Desktop and there was a lot more employee information that I’d like to see. I understand if I lost my custom fields, but hopefully things like position, supervisor, emergency contact are all still available.' available: Yes (Solved).
Source: Intuit Community forum.

Where is the screen to edit or view an employee’s personal information such as address and phone number? I see the reports to view Employee Directory and Employee Details, but that doesn’t let me edit. I converted from QB Desktop and there was a lot more employee information that I’d like to see. I understand if I lost my custom fields, but hopefully things like position, supervisor, emergency contact are all still available.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for edit or view an employees personal information
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Error Recovery for edit or view an employees personal information [Canada]
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