QB Issue Resolution:

Simply use the following work around, remember you must be in Internet explorer:

1. Gear>Export Data
2. Click Get Started
-If you need to install Active X, please do so.
3. Click Continue
4. Select either ALL financial data or ALL financial data without transactions and click continue
5. Click Continue to Download
6. Follow on-screen instructions for your SOFTWARE and then click Download
7. Save your file
8. Click Convert Now
9. Follow the instructions


Resolution for Issue 'Where is the task called download the company file?' available: Yes (Solved).
Source: Intuit Community forum.

Where is the task called download the company file?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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