QB Issue Resolution:

Are your items “Two Sided?”

If so, you would leave the Price (rate) as 0, if you intend to pass on the exact cost you incurred. Otherwise, for instance:

I enter the Billable item on a purchase, such as I incur $50. But, on the Item, if I set a Sales Rate as $35, then it will sell at $35, because I hardcoded that as my Price to charge to customers.

Please see my attachments.

Two_Sided_Noninventory_Item.JPG
Two_Sided_Service_item.JPG

Resolution for Issue 'Why are Billable amounts incorrect on Invoice.' available: Yes (Solved).
Source: Intuit Community forum.

Why are Billable amounts incorrect on Invoice.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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