QB Issue Resolution:

I’m here to help you figure out why your bank transactions are showing twice.

The most common cause of duplicate downloaded transactions is by doing manual updates while the bank account updates automatically. Also, it’s possible that duplicate entries may be caused by connectivity issues when communicating with our systems. Occasionally, information can also get resent.

The reason why we put the new transactions in the For Review tab is for you to accept or exclude the transactions that get sent over.

Since some of your bank transactions are showing twice in QuickBooks Online, you have the option to exclude them.

Here’s how:

  1. Click Banking on the left pane.
  2. Under the For Review tab, click the checkbox to the left of the date for the transaction you want to exclude.
  3. Once you’re done, click the Batch Actions drop-down arrow and select Exclude Selected.
  4. The transactions move to the Excluded tab.

I’ve included a screenshot for your reference.

To get more information about excluding a downloaded transaction, you can refer to this article:

Exclude downloaded transactions

If you need help with something else, just let me know. I’m always ready to assist. Have a great rest of your day.

Exclude.PNG

Resolution for Issue 'why are some banking items listing twice?' available: Yes (Solved).
Source: Intuit Community forum.

why are some banking items listing twice?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for banking items
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Error Recovery for banking items [Canada]
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