QB Issue Resolution:

ok…here’s the deal.  QB will be sunsetting 2013 in May.  you can still use the program after that date but there will be no support for it and you will lose certain functions, such as online banking, e-mailing of invoices & purchase orders, and payroll.

if you do not need any of them, you can, if you choose, do nothing and continue with 2013.  if these features are important, you should upgrade to 2016.  you can obtain 2016 in any manner you choose.  buying it from intuit or from costco or sam’s club or any other retailer will give you the same product.  shop for price.

Resolution for Issue 'why can i get to the intuit website to update to 2016?' available: Yes (Solved).
Source: Intuit Community forum.

why can i get to the intuit website to update to 2016?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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