QB Issue Resolution:

Let’s get your online banking up and running again.

I checked to see if we’ve received any reports about this issue, but have found none.

For the time being, let’s try a few steps to check if this has something to do with your browser. First, let’s log out and log back in to your QuickBooks Online company. Sometimes, it can help to clear the temporary Internet files/cache in your browser, too. You might also want to try other supported browsers. Then, try to go to the Banking page again.

Resolution for Issue 'Why can’t I click on the banking app under transactions?' available: Yes (Solved).
Source: Intuit Community forum.

Why can’t I click on the banking app under transactions?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for banking app
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Error Recovery for banking app [Canada]
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