QB Issue Resolution:

No one knows why they changed it, it used to be that way, but if I had to guess I would think it had something do with bandwidth and it being better for you to have the pdf copy that you can print from, vs the print data being held up in cyber space – just my guess

Resolution for Issue 'why can’t print just go to my printer versus going to a pdf that I then have to save?' available: Yes (Solved).
Source: Intuit Community forum.

why can’t print just go to my printer versus going to a pdf that I then have to save?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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