QB Issue Resolution:

Thanks for the information. 🙂 As what you mentioned, they just entered the new bundled subscription which is the QB Pro Plus & Intuit Payroll. I believe you need to activate it again on QuickBooks to refresh. 🙂

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Resolution for Issue 'Why did I get a pop up questions stating we are not subscribed to QuickBooks Payroll?' available: Yes (Solved).
Source: Intuit Community forum.

Why did I get a pop up questions stating we are not subscribed to QuickBooks Payroll?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Payroll
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Error Recovery for Payroll [Canada]
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