QB Issue Resolution:
We’re currently informed that some QuickBooks Online Payroll accounts keeps on reminding of the 940 payment although it was already paid.
Our engineers are working hard and investigating this behavior you’re seeing so we can come up with a fix as soon as possible.
To help us resolve the problem, I suggest contacting our QuickBooks Online Payroll Team to list your account as one of the affected users of INV-24375. Once there’s a fix you’ll be notified through email regarding about the resolution.
To get in touch with a specialist, here’s how:
- Sign in to your account.
- Click Help at the top right.
- Choose Contact us to connect with the agent.
You can check this article for reference: Contact the QuickBooks Online Customer Support team.
Resolution for Issue 'Why do I keep seeing a reminder about my 940 payment when I’ve already paid it through QB?' available: Yes (Solved).
Source: Intuit Community forum.
Why do I keep seeing a reminder about my 940 payment when I’ve already paid it through QB?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for Payment
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Error Recovery for Payment [Canada]
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