QB Issue Resolution:
The same thing is an issue for me, and I’m sorry but the explanation and fix does not make sense. In the header list, ship date is it’s own option. I have even deselected both screen and print to make it stop pulling the ship date from the sales order but somewhere behind the scenes QuickBooks is still defaulting it that way. I have a secondary program that pulls the data from QB and even though I removed that field entirely in the invoices, our sales program is still showing the original ship date and calculating it as the sales date rather than using the invoice date.
So, Is there a way to default the ship date on the invoice to be the date I am creating the invoice? The date itself is defaulted to the day I’m creating it, so why can’t we do the same for the ship date.
Resolution for Issue 'Why has the default for' available: Yes (Solved).
Source: Intuit Community forum.
Why has the default for: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for Customer
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