QB Issue Resolution:

I’m here to help provide some insights about the negative amount in the sales tax liability.


The negative will show on the sales tax liability once you make an overpayment in QuickBooks. You can view all the transaction to check if you made an overpayment. If there is, you’ll need to clear the negative amount in the sales tax payable by adjusting the sales tax liability.


You can check this article for the detailed steps on how to adjust Sales Tax Liability in QuickBooks Online.


To further assist you with the steps, I recommend calling our QuickBooks Online Support Team. They have the tools to pull up to a remote session and walk you through the steps.


Here’s how you can contact our phone support:

  1. Sign in to your QuickBooks Online company.
  2. Select Help (question mark icon) at the top right.
  3. Select Contact us to connect with a live support agent.

Resolution for Issue 'Why is there a negative balance in the original sales tax payable' available: Yes (Solved).
Source: Intuit Community forum.

Why is there a negative balance in the original sales tax payable: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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