QB Issue Resolution:

Be sure QB2013 is on most current release R7 http://support.quickbooks.intuit.com/Support/ProductUpdates.aspx?lid=UpdateDownloads

Sign in as Admin to the file, Go to top menu bar Company/Users/Setup Users and roles, Delete and recreate all users in list except for admin, for the admin (which cannot be deleted) edit the name and the password associated with Admin.
Close and reopen QuickBooks, sign in as Admin.
Go to top menu bar File/Utilities/Verify data following article http://payroll.intuit.com/support/kb/1000464.html

If problem is found Go to top menu bar File/Utilities/Rebuild Data following article http://payroll.intuit.com/support/kb/1000536.html , once Rebuild completes run verify, If problem found contact Payroll Support.


Resolution for Issue 'Year to date totals don’t advance on pay stubs' available: Yes (Solved).
Source: Intuit Community forum.

Year to date totals don’t advance on pay stubs: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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