QB Issue Resolution:

Vendor credits are recorded when you receive refunds from your vendor.  It’ll be my pleasure to help you record and apply your vendor credit to your vendor balance.

 

Vendor credits can be used to pay to next bills. But before applying the vendor credit, you’ll first need to enter it in QuickBooks. Here’s how:

  1. Click on the Plus (+) icon, choose Vendor Credit.
  2. Enter the vendor name.
  3. Enter the necessary information.
  4. Click on Save and Close.

Once done, you can now apply the vendor credit to your bill. You may follow these steps:

  1. Click on the Plus (+) icon, choose Expense or Check.
  2. Enter the vendor name.
  3. On the Add to Check/Expense section, select Add on the outstanding bill and vendor credit.
  4. Click on Save and Close.

I’ve attached an article that you may read in your free time: Manage Vendor Credits.

 

Resolution for Issue 'Your help tab is no help! I have a credit memo to me from my vendor. What do I do so that when I pay one or their next bills to me, I can then apply it and use it?' available: Yes (Solved).
Source: Intuit Community forum.

Your help tab is no help! I have a credit memo to me from my vendor. What do I do so that when I pay one or their next bills to me, I can then apply it and use it?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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